Free shipping over $991-800-555-0247

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Shipping & Returns

Everything you need to know about how we get your order to you — and what happens in the rare event something isn't right.

Last updated: May 28, 2026

Free US shipping over $99

All orders over $99 ship free to addresses in the contiguous 48 US states. Below the threshold, ground shipping is a flat $12.95. Expedited and overnight shipping are available at checkout at carrier rates.

Turnaround times

Turnaround starts from the time you approve the digital proof — not order placement.

TierProductionTransit (typical)
Economy12–15 business days3–5 days ground
Standard7–10 business days3–5 days ground
Rush4 business days1–3 days expedited

Where we ship

Within the contiguous US: every order.

Alaska, Hawaii, US territories: yes, with carrier rates applied at checkout.

International: available on request. Email hello@printing247.com with your address for a custom quote.

Carbon-neutral shipping

Every order ships carbon-neutral by default. We offset the emissions through verified reforestation partners — at no extra cost to you.

Reprint guarantee

If we make a printing or manufacturing mistake that materially affects your order, we reprint at no cost. To file a claim:

  1. Email hello@printing247.com within 14 days of delivery
  2. Include photos of the issue and your order number
  3. We respond within 1 business day with next steps

What's not covered

Because every product is custom-printed to your specification, we cannot accept returns or refunds for:

  • Typos or design errors in the file you supplied
  • Color shifts when you decline our free artwork check
  • Wrong size, quantity, or material you selected at checkout
  • Shipping delays caused by carrier, weather, or address errors

For these, we'll work with you on a discounted reorder.

Lost or damaged in transit

If your package arrives damaged or never arrives, email us within 7 days of the expected delivery date. We'll file a carrier claim and reship at no cost to you.